01 / Cities and real estate
How a warehouse fits the working day
A hypothetical delivery company considers how routes, loading, people and changing requirements should inform its choice of warehouse.
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Selected
writing.
Essays on industry, places and the decisions people make at work. I use questions and practical examples to examine how a choice looks from more than one point of view.
02 / Management and decisions
Listening to the people who do not join in
When some people take part and others remain silent, the useful question is what the conversation has left out.
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